- Terms & Conditions
Welcome to TechPeaks Solutions.
These Terms and Conditions (“Terms”) govern your use of our website, services, and any related digital products offered by TechPeaks Solutions (“we,” “our,” or “us”).
By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
1. Introduction
TechPeaks Solutions is a digital technology agency providing services such as web development, app development, digital marketing, video production, IT support, and custom software solutions. These Terms apply to all visitors, clients, and users of our website and services.
2. Use of Website
You may browse our website for personal or business purposes, but you must not:
- Reproduce, copy, or resell website content without our permission.
- Use our website for any illegal or unauthorized purpose.
- Attempt to harm, hack, or disrupt our systems or networks.
We reserve the right to restrict access or terminate use if any misuse is detected.
3. Service Engagement
When you engage our services:
- A written proposal or contract will outline the project scope, pricing, and timeline.
- Work will begin only after mutual agreement and, where applicable, payment of an initial deposit.
- Any changes to the project scope may result in revised fees and timelines.
4. Payment Terms
- All payments must be made according to the terms specified in the service agreement or invoice.
- Delayed payments may incur additional charges or suspension of services.
- All fees are non-refundable once a project milestone has been completed or delivered unless otherwise stated in writing.
5. Intellectual Property
- Upon full payment, you will own the final deliverables (e.g., website files, graphics, or code) unless otherwise agreed.
- TechPeaks Solutions retains the right to showcase completed work in our portfolio for marketing purposes.
- Any pre-existing tools, frameworks, or libraries used in the project remain our intellectual property.
6. Confidentiality
Both parties agree to protect each other’s confidential information.
We will not disclose, share, or use your private data or business details for any purpose other than the project execution.
7. Limitation of Liability
TechPeaks Solutions shall not be liable for any indirect, incidental, or consequential damages arising from:
- Website downtime or third-party hosting failures
- Security breaches or data loss beyond our control
- Client misuse or modification of delivered assets
Our total liability shall not exceed the amount paid by the client for the specific service.
8. Third-Party Services
Our projects may integrate third-party tools (e.g., APIs, hosting, plugins, or analytics).
We are not responsible for third-party updates, changes, or failures beyond our control.
9. Revisions & Support
Minor revisions may be included as per the signed agreement.
Ongoing maintenance, updates, or extended support will be subject to additional fees unless covered under a separate maintenance plan.
10. Termination
Either party may terminate the project or agreement by providing written notice.
Any completed work up to the termination date must be paid for in full.
11. Privacy
Our Privacy Policy explains how we collect, use, and protect your information. By using our website or services, you also agree to the terms outlined in that policy.
12. Changes to These Terms
We may update these Terms periodically. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our website or services after changes means you accept the new Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh, without regard to conflict of law principles.
Any disputes shall be resolved under the jurisdiction of the courts located in Dhaka, Bangladesh.
14. Contact Us
For questions or concerns about these Terms, please contact us at:
📧 contact@techpeakssolutions.com
🌐 www.techpeakssolutions.com